Kelagor's Privacy Policy — Your data is our responsibility

Kelagor (https://kelagor.app) is fully committed to protecting your privacy. This privacy policy explains how kelagor collects, uses, stores, and safeguards your personal information.

This privacy policy applies to kelagor's website, mobile application, and all related services. By using the kelagor platform, you are considered to have read and agreed to this privacy policy.

We believe transparency is the foundation of trust. That's why kelagor has written this privacy policy in plain language, so every member understands exactly how their data is being used.

Kelagor may collect your information in several ways. A detailed breakdown by category is provided below:

We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data goes against kelagor's policy.

Kelagor uses the information it collects for the following purposes:

• Account Management: To create and verify your account and ensure its security.
• Service delivery: To process betting, gaming, and financial transactions.
• Customer Support: To handle your questions, complaints, and support requests.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Personalized experience: To provide offers and services tailored to your preferences.
• Contact: To send you important updates, offers, and notifications.

Kelagor never sells your personal information. However, data may be shared with third parties in limited circumstances:

• Payment Processors: Financial information is shared with payment gateway providers solely to process deposits and withdrawals.
• Technology Service Providers: Limited data is shared with technology companies that provide services needed to operate the platform.
• Law Enforcement: We may be required to share data with government authorities pursuant to a court order or other legal obligation.
• KYC Verification: For document verification with identity verification service providers.

Whenever data is shared with third parties, we ensure they adhere to the same standard of privacy protection.

Kelagor follows the highest industry standards to keep your data secure. Our security measures include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication: An extra layer of security for account logins.
• Regular security audits: Regular security testing by independent experts.
• Restricted access: Only authorized personnel can access your information.
• Data Backup: Regular backups ensure your data is never at risk of being lost.

That said, no method of transmission over the internet is 100% secure. If you notice any suspicious activity on your account, contact us immediately at support@kelagor.app.

The kelagor website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

As a kelagor member, you have the following rights over your own information:

Kelagor does not keep your information indefinitely. Retention periods vary depending on the type of data:

• Account Information: For as long as your account is active, and for 5 years after closure.
• Financial transaction records: 7 years, as required by law.
• Customer Support Contact: 2 Years.
• Technical logs: 90 days.
• Marketing preferences: For as long as your account remains active.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked to you.

Kelagor is strictly not for anyone under 18. We do not knowingly collect personal information from minors.

If we become aware that a minor's information has been collected inadvertently, that account will be immediately closed and all collected data will be deleted.

Kelagor may update this privacy policy over time to reflect legal changes or business needs.

• For significant changes, you will be notified in advance via your registered email.
• The effective date of any changes will always be noted at the top of the page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, concerns, or complaints regarding our Privacy Policy:

• Email: support@kelagor.app
• Subject: Write "Privacy — [your request]" in the email subject line.
• Response Time: You will receive an initial response within 3 business days.
• Help Center: Help Center Go to page.