Betting is for entertainment, not as a source of income. kelagor believes every player has the right to play safely and responsibly. Our tools and guidelines are here to keep you on track.
Kelagor's approach and commitment
Responsible gaming means treating betting and casino games purely as entertainment — enjoying them within a set budget and time limit. At kelagor, we don't see this as just a rule; it's our responsibility to every player on our platform.
Many people in Bangladesh come to online betting looking for entertainment. We want that experience to stay positive. That's why kelagor has put Responsible Gaming at the heart of the platform from day one — not just in words, but through active tools and support.
If you ever feel like your gaming is getting out of hand — overspending your budget, spending less time with family, or repeatedly playing to chase lost money — these can be signs of a problem. kelagor gives you everything you need to recognize that situation and take action.
Remember: winning is never guaranteed in betting. Never wager more than you can afford to lose.
Every feature we offer is built with your protection in mind
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Set a maximum duration for each gaming session. When the time is up, the platform will remind you to take a break and the session will end automatically.
Temporarily or permanently exclude yourself from the platform. Options range from a 1-week suspension to a full permanent account closure.
You can view your full betting history, deposits, withdrawals, and losses at any time. This helps you understand your spending patterns.
Periodic pop-up notifications will remind you how long you've been playing and how much you've spent.
Kelagor strictly enforces an 18+ policy. KYC verification is mandatory, and any account found to belong to a minor is closed immediately.
Just a few clicks in your account settings puts you in full control.
Log in to your kelagor account and go to the profile menu in the top right corner.
Go to your account settings and look for the "Responsible Gaming" option.
Deposit limits, session timers, or self-exclusion — set whatever you need.
Confirm your limit. Decreasing a limit takes effect immediately; increasing one requires a 24-hour cooldown period.
If you're unable to set limits on your own, email us at support@kelagor.app — we're here to help.
Set a maximum daily or weekly loss limit. Once that limit is reached, no further bets can be placed.
Temporarily suspend your account for 24 hours, 7 days, or 30 days. No bets or transactions can be made during this period.
To permanently leave kelagor, opt for permanent self-exclusion. Once this decision is made, you will need to wait 6 months before it can be reversed.
A complete summary of your gaming activity is emailed to you every month so you can monitor it yourself.
Problem Gambling is a condition where betting begins to negatively affect other areas of your life. Watch out for the following signs:
If you notice any of these signs in yourself or someone else, don't wait — contact us at support@kelagor.app. Our specialist team is here to help, free of charge.
Answer the questions below honestly — this is for your own benefit.
Have any of the following happened to you in the last 30 days?
What your results mean: If more than 2 of these answers are "yes", it's worth having a conversation with us. That's not weakness — it's courage. Reach out at support@kelagor.app or Help Center go here.
Your Most Common Questions About Responsible Gaming