Kelagor's Terms & Conditions — Complete Guidelines

By using kelagor (hereinafter referred to as the "Platform"), you are deemed to have fully read, understood, and agreed to these Terms and Conditions. These terms apply to the kelagor website, mobile application, and all associated services.

These terms and conditions form a legal agreement between kelagor and the user. If you do not agree with any part of these terms, please refrain from using the kelagor platform.

Kelagor reserves the right to amend these Terms and Conditions at any time. For significant changes, a notification will be sent to the registered email address and the website will be updated accordingly. Continued use of the platform following any changes will be considered acceptance of the updated terms.

Providing accurate and truthful information is mandatory when creating an account on kelagor. If an account is opened with false or misleading information, kelagor reserves the right to close it at any time.

• Per person Only one kelagor account.
• The name, address, phone number, and email provided at registration must be real and belong to you.
• Sharing your account login credentials (username and password) with anyone else is strictly prohibited.
• If you notice any suspicious activity on your account, contact kelagor support immediately.
• If your details change (such as your phone number or email), update your account immediately.

Kelagor may request identity documents or other verification materials at any time. Failure to submit the required documents may result in withdrawals being temporarily suspended.

Kelagor is an adult platform. The following conditions must be met to use kelagor:

• You must be at least 18 years of age or older must be.
• Online betting must be legally permitted in the region or country from which the platform is accessed.
• Access from restricted countries or regions is prohibited.

Kelagor may request a national ID, passport, or birth certificate at any time for age verification purposes. Failure to provide proof of age will result in permanent account closure with no refund of any remaining balance.

The rules governing financial transactions on kelagor are detailed below:

Deposit:

• The minimum deposit amount is ৳500.
• Deposited funds are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Deposits made through third parties are strictly prohibited.

Withdrawal:

• Account verification (KYC) must be completed before making a withdrawal.
• The minimum withdrawal amount is ৳1,000.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Withdrawals must be processed through the same payment method used for the deposit.
• Withdrawals may be suspended in cases of suspicious activity.

Kelagor offers a variety of bonuses and promotional offers. Each bonus has its own terms, and failure to comply with them may result in the bonus being forfeited.

• Wagering Requirements: Each bonus comes with specific wagering or turnover requirements that must be met.
• Validity: Bonuses must be used within a specified period after claiming, or they will expire.
• Game restrictions: Some bonuses are only valid for specific games or sections.
• Maximum Bet: The maximum bet amount may be limited while a bonus is active.
• Bonus abuse: Claiming bonuses through multiple accounts, false information, or any technical exploit is strictly prohibited.

Kelagor reserves the right to modify, suspend, or cancel any bonus offer at any time. Full terms and conditions for each bonus are listed separately on the respective offer page.

The following rules apply when placing bets on kelagor:

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, kelagor reserves the right to void the affected bet.
• If a match is cancelled or postponed in Sports Betting, bet settlement will follow the applicable rules.
• Any winnings resulting from a software error in a casino game will be considered void.
• Any bet found to be connected to match-fixing or betting fraud will be voided.

For live betting, if a bet is confirmed late due to connectivity issues, the odds at the time of confirmation will apply — not the odds at the time the bet was placed.

The following activities are strictly prohibited on kelagor and may result in permanent account closure:

• Creating or operating multiple accounts.
• Using false information to claim a bonus.
• Using another person's identity or payment information.
• Engaging in money laundering or any illegal financial transactions.
• Exploiting any bug or error in the platform's software to gain an unfair advantage.
• Using bots, automation software, or any other technical means to gain an unfair advantage.
• Harassing or defrauding other members.
• Using abusive or inappropriate language toward kelagor staff.

Kelagor reserves the right to temporarily or permanently close any account under the following circumstances:

• If any part of these Terms & Conditions is violated.
• If age verification fails.
• If fraudulent activity is suspected.
• As directed by legal or regulatory authorities.
• If the account has been inactive for an extended period.

Members may request to close their account at any time by emailing support@kelagor.app. Before the account is closed, members will have the opportunity to withdraw any eligible balance.

Kelagor takes responsible gaming seriously. We believe betting is for entertainment — it should never be seen as a solution to financial problems.

The following Responsible Gaming tools are available on the kelagor platform:

• Deposit Limit: Set a maximum limit on your daily, weekly, or monthly deposits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a break — from 24 hours up to 30 days.
• Betting History: View all your transactions and betting history.

Kelagor takes the privacy of its members' personal information seriously. We do not sell or share member data with any third party without explicit consent.

Member information is collected solely for the purpose of providing platform services, identity verification, and compliance with applicable laws. For full details on data protection, please refer to our Privacy Policy.

Kelagor always strives to deliver the highest quality of service, but technical issues may arise in certain circumstances.

• Services may occasionally be temporarily unavailable due to server maintenance or updates.
• Kelagor is not liable for any losses caused by internet connectivity issues.
• Kelagor reserves the right to void any winnings incorrectly awarded as a result of a software bug.
• If a bet remains incomplete due to a technical issue, it will be voided and the stake will be refunded.

Kelagor reserves the right to modify these terms and conditions, in part or in full, at any time. When changes are made:

• For significant changes, a notification will be sent to the registered email address.
• The updated date will be clearly stated on the website.
• Continued use of the platform following any changes will be considered acceptance of the updated terms.

In the event of a dispute between kelagor and a member, an initial attempt will be made to resolve the matter through direct discussion.

• Submit any complaints to support@kelagor.app.
• An initial response will be provided within 48 hours of receiving a complaint.
• Complex matters may take up to 14 business days to resolve.
• Third-party mediation may be sought to resolve disputes related to betting outcomes.

If you have any questions or concerns about these Terms and Conditions, please get in touch with us:

• Email: support@kelagor.app
• Live Chat: Chat button at the bottom right of any page on the platform
• Help Center: help-center Visit Page

Our support team is available 24/7, every day of the week, ready to assist you. Don't hesitate to reach out whenever you need help — we're always here for you.